Starting conversations

The McCleod Review 2009, commissioned by the Department for Business, Innovation and Skills, established a direct correlation between employee engagement and organisational success and made recommendations for how effective engagement is sustained.
One of these recommendations signposted the ongoing conversation organisations need to develop with employees. They described what it takes to create an effective and empowered employee voice:
‘Employees’ views are sought out; they are listened to and see that their opinions count and make a difference. They speak out and challenge when appropriate. A strong sense of listening and of responsiveness permeates the organisation, enabled by effective communication.’
At Zephyr we know giving employees a voice isn’t a one-off event. Employees need regular encouragement to make themselves heard and decent recognition when they do. So our philosophy on conversations is be open, make them buzzing and communicate the outcomes of taking the time to talk.